DutchLink Translations is committed to providing the highest level of premium legal translations from Dutch to English. We treat your information as carefully as we treat our translations. This Privacy Notice sets out when and why we collect personal data, how we use it, the limited occasions when we may disclose it to other parties, and how we keep your data secure.

Our contact details

Phone: +44 (0)7923 48 2112

Email: info@dutchlink.co.uk

Address: 316 Beulah Hill, London SE19 3HF

VAT number: GB 290704013

What type of information we have

You do not need to provide any personal data in order to use this website. If you wish to contact us using the contact form, you will need to provide your contact details in order to get in touch with us.

Personal data we hold may include your name, job title, postal address, phone number, email address(es) and tax or accounting information. Please be aware that some personal data may fall into one of the GDPR special categories listed in Article 9(1) GDPR.

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you so that we can provide quotes as well as translation and related language services.

The legal bases on which we rely for processing information

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing personal information are:

  1. Your consent. You can withdraw your consent at any time, by contacting us.
  2. The contractual obligation we have with you when we provide translation or related language services that you have ordered or when we take any steps required to perform a contract for a translation or related language services.

We use the information that you have given us for administrative purposes (e.g. issuing quotes and invoices) and providing translation and related language services for you.

We may share this information with our accountant, cloud storage and email hosting services (except where we have expressly undertaken not to use such services in a Non-Disclosure Agreement made with a client). All these parties are compliant with the EU General Data Protection Regulation or in the case of US companies are self-certified under US Privacy Shield provisions.

How we store your information

Your information is securely stored on our computers and in secure cloud storage.

In order to comply with UK tax legislation, we store personal data connected with translation or other language services rendered for 7 years after the end of the relevant tax year. Where personal data forms part of a translation, we keep such personal data for 10 years. Personal data for quotes is destroyed after 6 months.

Cookies

This website does not use cookies.

Security measures

We take all reasonable precautionary measures to guarantee that your personal data is safeguarded.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing

You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113